Terms & Conditions

Upon accepting a quotation or payment of a service, package or invoice, I, as the Client, agree to the following terms:

1. Payment Terms: Payment for the session/package is due before the initial consultation or the first session of the package.

2. Session Booking: Booking for sessions opens exactly 10 days in advance, to the hour. Sessions will be unavailable (greyed out) on the booking calendar before this period.

3. Booking Approval: Session bookings are contingent upon prior payment of the quoted invoice.

4. Cancellation Policy: A minimum of 24 hours' notice is required for cancellations. Failure to provide this notice will result in the session being counted as completed.

5. Results-Driven Approach: Noble Canine operates on a results-driven timeline. Regular updates, videos, and feedback are crucial for effective communication and progress tracking.

6. Communication Requirement: A lapse in communication with Noble Canine for three months will lead to the forfeiture of all unused sessions without a refund.

7. Session Validity and Non-Refundability: All sessions are valid for 12 months from the purchase date unless otherwise stated on the service or package. Expired or unused sessions are non-refundable. This includes any sessions not utilized within the validity period or those remaining after the termination of services.

8. No Guarantee Clause: Engagement with a dog behavioural consultant and trainer does not guarantee results. Success depends on the Client's commitment and adherence to advised procedures.

9. Liability Waiver: The Client waives any claims against Noble Canine (Noble Life Pte Ltd, Reg 201821405W) and its affiliates for injuries or damages caused by any dog during training or related activities.

10. Right to Discontinue Service: Noble Canine may cease services if the Client disregards guidelines or compromises safety. Termination of services will not warrant a refund unless deemed reasonable by Noble Canine management.